In present day, effective communication serves as the best reason for a successful business. There are a wide range of telecom providers all over the world. Among them Telephony PBX have established as one of the marvelous providers of Telecom and Information Technology services throughout the Dubai region as well as in any place of UAE. The ultimate aim of PBX is to provide an overall integrated technology service for clients.
What is PABX?
PABX – Private Automatic Branch Exchange is an automatic telephone exchanging system inside a private organization. Nowadays, as almost all the private branch exchange is automatic, the abbreviation PABX just implies PBX (Private Branch eXchange). An IP PBX, which is the most used variety of PBX, uses Local Area Network (LAN) for transmitting signal from IP to PBX. It is capable of transferring calls between two conventional telephone users or between a Voice over Internet Protocol (VoIP) user and a conventional telephone user.
Easy To Handle
PBX can be handled with extreme ease. The setup and installation of PBX is very simple that anyone who is having basic computer knowledge can also install it successfully. It is also provided with user friendly interface that is very much useful in configuration and also aids in maintenance. It not only provides best features for installing and configuring, but it also helps in extending the connection, anytime.
This VoIP allows you to directly connect the phone to a physical set of connections. Separate installation is not needed just the soft phones alone can be installed in individual PC. This feature of VoIP makes it easily extendable, thereby facilitating the user. SIP protocol is used in almost all current PBX system and because of this you are allowed to go for any hardware SIP VOIP phones or VoIP gateway.
Enhanced Customer Service
The combination with business applications is very easy as all the calls are computer oriented. In case a customer is calling, the system automatically refers to the user’s record thereby saving time and money. You need not dial up the number for making an outgoing call, you can call straight away from outlook.
VoIP, from the developers side, is easy to develop and also extendable. This extendable nature of VoIP helps when the developer wishes to add on more features to the existing system.
PBX is recognized as the most protected telephone network inside an organization. The important capability of PBX is that it facilitates an extended network where n number of systems can be added at any point of time. It also allows the user to take their phones and connect them in the nearby Ethernet and gain access. The SIP protocol, which is usually used in PBX, allows uncomplicated call diversions. Many researches prove that IP PABX – VoIP system is easy to install, configure, maintain, extend and above all very much easy to use. This proves that IP PABX – VoIP is the best communication system.